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Saudi Telecom
Our Strategic Business Partner
 As
the sole provider of telecommunications services in the Kingdom of
Saudi Arabia,
Saudi
Telecom (ST) is currently serving more than eight million
customers in fixed network and mobile services. Since its
privatization in 1998, ST has challenged itself by setting its
objective to build more infrastructure in four years than what was
built in the previous 30 years.
Saudi Systems Corporation (SSC)
became ST's strategic partner in its e-business enterprises and
consequently, in ST's continued growth and development.As the joint-venture partner of
Oracle in Saudi Arabia, SSC successfully implemented the following
projects with ST:
- Provision of Oracle e-business
licenses, technical support and training.
- Implementation and customization of
Oracle e-Business suite of applications.
- Implementation of Oracle Financial
Analyzer System.
- Operation and maintenance of the
Business Support Systems (BSS)
- Supervising all implementations of
new Oracle Applications in ST carried out by major
international firms.
Business
Support System
Using Oracle E-Business Applications, SSC is the only vendor in the
Kingdom that manages the technical and business aspects of ST's
Business Support Systems (ST-BSS) division.
Due to the complexity and sophistication of this venture, ST-BSS is
considered as one of the major IT support projects in the Kingdom and
in the entire Middle East region. It is the largest Oracle e-Business
project outside the US with 550 secured licenses.
SSC currently deploys 28 of its
highly-qualified IT professionals to handle the technical activities
throughout the ST-BSS division.
Moreover, SSC has three HP Unix consultants resident in ST, to support
the new HP9000 servers especially HP Service Guard environment.
SSC's task with ST covers more than 19 districts, 44 sites, 24,000
employees and 450 customer-service locations Kingdom-wide. All of
which are managed by exceptionally accurate and secured operations on
financials, HRMS and payroll, procurement, inventory, sales and
financial analyses, order management and others.
Around 24,000 ST employees have their salaries automatically
transferred to their banks and receive their payslip directly from the
system being notified by e-mail and self-service facilities.
More than 700 application users perform their day-to-day transactions
and activities under the supervision of SSC's dedicated senior
consultants.
SSC ensures that its project structure at ST-BSS is flexible enough to
manage changes brought by the business' dynamic nature.
Reliability
Within the Saudi Arabian market, SSC has a proven track record in the
implementation of Oracle Applications. Our successes are backed by
project references and satisfied customers who bring us repeated
business. We are confident, that on the basis of objective
comparisons, SSC can be shown as the provider of the most reliable and
cost-effective solutions for ERP applications available in the
regional marketplace.
Technology Transfer
SSC has committed itself to transfer technology to ST through the
training of ST manpower. SSC has been regularly conducting series of
training courses for them. SSC does this via surveys in order to
define the vital skills required for each individual user.
SSC recognizes that transferring its technical know-how would enable
ST employees to become self sufficient and capable in handling their
day-to-day operations.
SSC's proven and excellent track record with ST has made SSC a
strategic partner in realizing ST's vision to be a world-class
communication service provider in the Kingdom.
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